Products and Services

In Brief…

Our IT support services and managed services offering can ensure the optimal and continual operation of your computers, network, desktops and entire Information Technology infrastructure and technical environment.

As a leading IT support company, our comprehensive technical support services and solutions help to protect your often sizable investments in technology and ensure the continual operation and optimization of all devices within your organization.

We currently support the IT needs of various companies from all over Kenya including NGOs, Parastatals, government contractors, legal, associations, financial services and saccos.

For a fixed monthly fee, we can ensure predicate IT results, guaranteed server stability and service request response times for your Nairobi based Company.

Our Services enables you to concentrate on your core business operations as we take care of your IT needs

Our Services enables you to concentrate on your core business operations as we take care of your IT needs

As an IT support company that can offer our services on a fixed monthly fee basis, our value-based offerings can reduce your current monthly Information Technology (IT) expenditures yet give your organization increased levels of system stability and performance.

In addition, our services can frequently enhance your employees satisfaction with their daily use and interaction with technology.

Founded 2011, we have provided our business support services to numerous companies throughout the Nairbo, Mombasa, Nakuru, Nyeri and Eldoret.

Need a competent support services manager?  Some of our more popular service offerings include:

Network Design; Installation and Implementation Services

  • Network Design and Performance Tuning and Optimization
  • Microsoft; Cisco Certified Consulting Services
  • Network Cabling, Router and Switch Installation
  • SAN/NAS Storage Solutions
  • Information Technology,¬†Security Assessments and IT Audits
Technical Support Services

  • 24/7 Network, Server and Desktop Monitoring Services
  • Managed Servers, Desktops and Software Applications
  • Help Desk for Windows; MAC and Linux
  • Office Support Services
  • On-Site and Remote Support
  • Proactive and Preventative Maintenance to include Industry Standard Policies and Procedures
  • Managed Firewalls, Routers, Devices and VPN’s

Disaster Recovery Planning and Solutions

  • Disaster Recovery Plans; Audits
  • Online Backup
  • Data Center Relocation; Co-location Services and Solutions
  • Server; Desktop Virtualization

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  • Computer Repair As computer repair company, we utilize a variety of proven methodologies as well as several industry best practices to respond to a computer repair request, or computer troubleshooting a quick and easy process. Our substantial investment in people, processes and technology allows us to provide the highest levels of on-site or remote computer repair possible. Furthermore, our innovative approach to supporting organizations eliminates many of the issues you may be experiencing with a traditional IT support offering.
  • Computer Support We can provide your company with professional computer support services via our team of Microsoft Certified Engineers. Every member of our team has at least seven years of practical hands-on experience and can quickly resolve your technical issues in the least amount of time. Each technical support person assigned to you account is equipped with the latest tools and application to help them fix your issues as quickly as possible. Also, our Managed IT Service offering can reduce or eliminate many of the issues and frustrations you may be experiencing with your current computer support provider or internal IT staff.
  • Disaster Recovery A disaster recovery plan and disaster recovery software can provide organizations with a reliable and dependable disaster recovery program to help protect your server and valuable corporate information and ensure business continuity in the event of a disaster.
  • Help Desk Our help desk services and help desk software has been integrated with our network monitoring, remote diagnostics and customer portal applications to provide your help desk technician with an efficient means to resolve your network, laptops or desktop computers service request. In addition, our staff are able to respond to the many and varied “how to” questions and concerns that you staff have on a daily basis.
  • Email Servers Installation, we might be able to provide hosted emails pricing that offers substantial cost savings versus the other approaches you may be considering for your email.
  • IT Consulting As a leading IT consulting firm, our affordable IT consulting services and tech consultants can help your company to to maximize your investments in technology as well as help ensure the continued optimization and operation of your IT infrastructure. We have IT consulting experts.
  • IT Support An IT support company that offers a wide selection of services. We can offer a cost-effective alternative to the utilization of internal Information Technology resources. Also, our IT support offering can address many of the issues and concerns with level of service and responsiveness you may be experiencing with your current tech support provider.
  • Managed Services As a Managed Services Provider, we can offer company an innovative managed services model that offers a number of benefits that include guaranteed up-time and optimized operation of your network and IT infrastructure. Our comprehensive Managed IT Services offering includes network support, preventative maintenance, adherence to industry best-practices and technology consulting. As a MSP client, we would become your virtual IT department by assuming and managing all of the roles and tasks commonly completed by internal IT manager and staff.
  • Network Design and Network Installation We offer a comprehensive selection of professional network design and network implementation services to help support your business. These projects are typically completed by members of our Professional Services delivery team.
  • Network Solutions Our computer network solutions offer your small or mid-size business industry leading computer networking services that are provided by a team of computing experts that leverage the latest computer network tools and applications.
  • Network Support Plans We offer an innovative network support plans and solutions that are delivered by Certified Engineers, ensure fast response times in addition to guaranteed network stability, performance and optimization.
  • Network Support Services We offer a comprehensive selection of dedicated network support services to manage, monitor and maintain your technology investments and computer networks. As a network support company, our fixed fee computer support services service offering can address many of the issues and concerns you may be experiencing with your current network support services company. We provide these services to companies throughout Kenya.
  • Data Backup Our online computer data backup software and online data storage solutions are an affordable yet highly effective solution to help ensure the protection and preservation of your valuable and mission-critical data.
  • Remote Repair and Onsite Support on Servers, PC’s and Desktops are performed by your assigned technical support team and can be provided at your office location or via remote access by our advanced software applications and tools.
  • Technical Support Our technical support services can be customized by your assigned technical support team to meet the challenges of your unique business environment. We provide our tech support services to companies throughout Major towns in Kenya.